Care Instructions

When it comes to jewelry, we all want pieces that stand the test of time, maintaining their original luster and shine. LUMO Jewels specializes in crafting stunning Sterling Silver 925 items with exquisite rhodium or 18K gold plating. Our jewelry is known for its durability, resistance to colour change from water or sweat, and hypoallergenic properties. However, even the most resilient jewelry can benefit from some tender loving care. In this article, we'll explore essential care instructions to ensure your LUMO jewelry stays radiant for years to come.

1. Store Your Jewelry Properly: One of the simplest yet most effective ways to extend the life of your Sterling Silver 925 jewelry is proper storage. When not wearing your pieces, store them in a cool, dry place away from direct sunlight. To prevent scratches and tangling, consider using soft pouches or individual jewelry compartments.

2. Keep It Clean: Regular cleaning is vital for preserving the brilliance of your jewelry. A gentle wipe with a soft, lint-free cloth after wearing can remove dirt and oils, preventing them from accumulating and causing dullness over time. Avoid using abrasive materials or chemicals that may harm the plating.

3. Minimize Exposure to Moisture: While LUMO jewelry is known for its resistance to water and sweat, it's wise to limit its exposure to moisture. Remove your jewelry before swimming, showering, or engaging in water-related activities. Moisture can still affect jewelry over time, particularly if left to air dry.

4. Avoid Contact with Harsh Chemicals: Perfumes, lotions, and household cleaning agents contain chemicals that can tarnish jewelry. Apply these products before putting on your jewelry, allowing them to fully absorb and dry. This will minimize direct contact and potential damage.

5. Gentle Polishing: When tarnish does appear (as it inevitably will with all jewelry), use a mild jewelry polishing cloth to gently restore the shine. Avoid harsh or abrasive cleaning methods, as they can remove the plating or scratch the surface of your jewelry.

6. Rotate Your Jewelry: If you have a collection of LUMO jewelry, try rotating pieces to prevent excessive wear on a single item. This helps distribute the exposure to oils, moisture, and everyday wear more evenly.

7.  It's important to note that we cannot offer a replacement for damage resulting from careless wearing or mishandling. To ensure the longevity of your jewelry, we recommend storing it in the provided soft pouch or box when not in use. This precautionary measure will help protect your precious piece and maintain its pristine condition. We appreciate your understanding and cooperation in preserving the beauty of your jewelry. If you have any concerns or inquiries, our customer service team is ready to assist you.

We want our customers to have complete peace of mind when choosing LUMO, which is why we offer a solution if, despite all preventive actions, your jewelry does fade within the first month of purchase. Simply ship the piece back to us, and we will gladly provide you with a replacement. Your satisfaction is our top priority, and we're committed to ensuring that your LUMO jewelry always lives up to its promise of enduring elegance.

If however, there has been more than 4 months since the day of purchase, you can get a replacement piece at half price of original cost. Just contact us and ship your item to LUMO for inspection. Please allow up to 30 days to arrange a replacement for you with our factory.

With these care instructions and our commitment to customer satisfaction, you can confidently enjoy your LUMO jewelry, knowing that it will continue to shine brightly, enhancing your style for years to come. Thank you for choosing LUMO Jewels, where beauty and quality meets resilience.